Privacy Policy

 

The Spirit of You understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.thespiritofyou.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way, that is consistent with our obligations and your rights under the law.

 

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://www.thespiritofyou.co.uk

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and for all the information that you provide when you make a purchase from our site and by the information you provide when you contact us through the contact page and when you subscribe.

 

What Personal information do we collect about you?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information and Information you provide when you enquire about Meditation Group Services.

We collect information about you when you visit this site including your web browser, IP Address, time zone and some cookies that are installed on your device. Additionally, as you browse the site we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site.

 

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

We collect information when you make a purchase of a jewellery product or when you enquire about the Meditation Group service from this website and will include and will not be limited to the following;

 

Name;

Address;

Email address;

Telephone number;

Payment information; such as Debit or Credit Card Details and Paypal Information – we refer to this as Order Information.

IP address;

 

We also collect similar information to the above when you contact us via our contact page, newsletter subscription, providing feedback via a Testimonial or Review.  Website information is collected using cookies.

 

How will we use the information about you?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

Similarly, we use any information provided in respect of enquiring about or booking a space on the Meditation Group.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

Our websites uses Cookies to collect standard internet log information and visitor behaviour information to track website visitor use, website activity and to personalise your repeat visits to our websites.

 

How do we Store Information about you?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications.

They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How will we communicate with you?

 

We may contact you to notify you regarding your account, to discuss your requirements for the meditation group, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or postal mail.

 

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

 

For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information via https://www.wix.com/about/privacy

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here https://www.google.com/analytics/terms/us.html

You can also opt-out of Google Analytics by sending me an email at teresa@thespiritofyou.co.uk

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at  https://www.networkadvertising.org/

You can opt out of targeted advertising by using the links below:

Facebook:  https://www.facebook.com/help/568137493302217

Google:  https://support.google.com/ads/answer/2662922?hl=en-GB

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  https://youradchoices.com/

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site or if you enquire about services provided through the Meditation Group), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will not be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order for Jewellery Goods through the Site or if you enquire or book the Meditation Group Service we will maintain your Order or Enquiry Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions on what information we hold on you or if you would like to make a complaint, please contact us by e-mail at teresa@thespiritofyou.co.uk  

Opening times

Mon - Fri: 9.30am - 7pm

Sat - Sun: 9.30am - 4.30pm

 

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